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Creating Customer Value, Satisfaction and Loyalty

Monday, May 31, 2010

Value, Satisfaction and Loyalty

V49 erwin isla-chapter 5_concepts
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Creating Customer Value, Satisfaction and Loyalty

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V Coach is Vision-driven Continuous Achievement- a program that Inspires, Innovates and Improves Quality of Life. Digitally created by Prof. Remigio Joseph (Bong) De Ungria and the MBA students of the Ateneo Graduate School of Business and the Ateneo School of Medicine and Public Health. More info at http://josephdeungria.com and http://hypermarketing2.com
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